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Modular Data Systems, Inc.
50150 Ryan Road Ste. 100
Utica, MI 48317-1028

(888) 273-5820 Toll Free
(586) 739-5870 Phone
(586) 739-0781 FAX

support@modulardata.com

Service Work Order Management

"Versatile and Streamlined"

Service Dispatch System integrates the activities of service work orders with the billing and accounting features of OPEN SYSTEMS Accounting Software™.

Quick Work Order Entry	Scheduling
Dispatching	Order Tracking
Billing	Service Contracts
Equipment Tracking	Warranty Tracking

Using several versatile functions, you can maintain and easily look up information about open call, job site information, schedules and locations of service reps, time spent on each call, work performed and profitability.

Service Dispatch Makes Managing Your Service Work Orders Easy

Service Orders are tracked immediately from receiving a service call through the various stages of services to the ultimate billing against the call. Service Calls may be entered by customer ID, street address or telephone number. Using versatile functions, you can easily look up information about open calls, job site data, schedules and locations of service reps, time spent on each call, work performed, costs involved and profitability. All scheduled calls can be reviewed, modified and printed for the day's schedule. All Equipment for a particular site may be tracked and can be automatically displayed during service call entry. The Service Dispatch System provides extensive reporting including by Service Rep, Labor Type and Customer. Service Contract features provide creation and scheduling of preventive maintenance Service Work Orders. Service History inquiries are available throughout the Service Work Order Process.

Key Features

• Graphical User Interface
• Flexible Schedule Board
• Organized
• Very User Friendly
• Streamlined
• Complete Service Order Cycle System
• Integration with Open Systems Accounting Software
• Experienced, Competent & Timely Support

Reports

• Daily Schedule Listing
• Open / Un posted Job Listing
• Job Productivity Analysis Report
• Job Profitability Report
• Recall Report
• Service History Report
• Service Contracts Listing
• Address Master Listing
• Service Code Listing
• Holiday Listing
• Customer Equipment Listing

Interfaces

• Contractors' Job Cost
• Manufacturer's Job Cost
• Job Cost
• Sales Order
• Inventory
• General Ledger
• Payroll
• Bill of Materials/Kitting

=Screen shot of Service Dispatch System

Contact your Representative for a demonstration.

Product Updates